Live Chat Support in Web Hosting
As we consider the fact that a lot of problems are often resolved when you speak to a live person, we offer a live chat service for all of our prospective and active customers. Our chat is available every day and our customer care representatives will help you with a wide range of questions and problems. If you aren't our client yet, you'll be able to learn more about our web hosting packages and the web hosting environment in general so as to be certain that your sites will work properly on our servers. If you already have an account and you've got some questions or you have any kind of problems with any of our solutions, you can join us on our live chat and we will provide you with the required details or assist you to troubleshoot the issue. You'll need to open a trouble ticket for some issues which need longer time or the expertise of a system administrator, but for a number of common issues you'll get help right away.
Live Chat Support in Semi-dedicated Hosting
We provide live chat support that is accessible to all our prospective and current customers. In case you're thinking about a new web hosting account, you will be able to chat in real time to one of our representatives and receive more information about our Linux semi-dedicated hosting in order to select the right plan for your web sites. If you already own an account with us, we'll be able to support you in a timely manner with billing, general and 1st level technicalmatters. Though in some instances you'll have to open a support ticket as there are things that cannot be resolved through a live chat, we can assist you with numerous standard jobs, such as setting up an email account in an email client or redirecting one domain to another. This way, you'll enjoy quick assistance and you'll save time and effort.