Despite the fact that this isn't the keyaspect to help you recognize a trustworthy web hosting provider from a bad one and a reseller from an actual provider, having the option to call and consult with a live person is a sign that you aren't working with a one-person service provider and that you'll be able to reach someone when you're in need of support. The telephone support for hosting services may vary from standard to professional, which means that the problems which can be resolved through a call differ depending on the specific supplier. In the general case, these matters are more basic and feature billing or 1st level tech issues because more complex issues often require a support ticket where both you and the sysadmins can follow the proceedings with a specific issue. However, the option to phone call your supplier can save you a lot of time and efforts for the multitude of tiny problems which may eventually show up at the time you manage your web hosting account.

Phone Support in Web Hosting

If you decide to get one of our Linux web hosting, you will be able to get in touch with our customer support team over the phone for 14 hrs a day. We can help you choose the perfect plan for your websites because we realize that it's better to discuss this kind of issues with a live person. If you already own an account, we can help you with any kind of sales/billing questions as well as general issues, even with some technical troubles that don't require a long time or escalation to an administrator because it will be more convenient to open a ticket for time-consuming problems so as to have all the communication in a single place. We have phone numbers in the United States, the United Kingdom and Australia, so you can call the one you prefer and talk to our representatives.

Phone Support in Semi-dedicated Hosting

With 14 hours-a-day telephone support, you can be sure that there will always be somebody to assist you when you have any questions about the semi-dedicated server packages that we provide. Whether you need to find out more about our packages, you have a billing issue or some general issue, you can give us a call. Despite the fact that some more technical problems may need a ticket in order to give time to our tech support team to investigate, we are able to help you with many technical questions over the phone as well, saving you precious time and efforts. Since we have data centers on three continents - in the USA, the UK and Australia, we have local phone lines in these countries as well. If you are in a different country, we have an international number where you will be able to reach us.