A 99.9% Server Uptime
Our web hosting platform is based on a solid, premium–quality hardware architecture and a significantly tweaked version of Linux. That is why, regardless of what your web site is, or how many visitors you have, or even in case there is a DDoS assault, our servers will stay up and your websites will remain online.
All Linux web hosting plans come with a 99.9% server uptime guarantee. And no matter which datacenter you select, our uptime guarantee remains the same.
A 99.9% Network Uptime
When you develop your own cloud hosting platform, it’s crucial that you also build your own network infrastructure. That is why we set up a custom–configured internal network in each one of our datacenter facilities. Based on enterprise–level Juniper switches and routers, our internal network allows for faster–than–light data transmission rates and is completely redundant.
As a result, you can enjoy a 99.9% network uptime in our datacenter in the US, in our datacenter in the UK, in our datacenter in FI, in our datacenter in East Europe and in our datacenter in AU, no matter which hosting offer you have picked.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting packages. If you are dissatisfied with our hosting services, or if you find them insufficient, or if you decide that you need to use a Linux VPS web hosting packages instead of a cloud hosting plan – you will receive a refund, no questions asked.
All domain name registrations are nonrefundable, but you’ll continue to maintain full control of your domains even if you terminate your web hosting account with us.
24/7 Technical Support
If you have ever had to wait for hours to receive a response, you are aware of how aggravating this can be, especially when your site is at stake. That’s the reason why we offer a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our tech support engineers will be right here and they’ll respond to you within 1 hour. And the best thing is that their average response time is less than twenty minutes!