Help and Support Channels

  • 1 hour ticket response time

  • A one hour Inquiry Response Guarantee

  • Each ticket you post to the technical support Dept will be handled in about 60 mins. The common inquiries shall be solved asap. Nonetheless, if the help inquiry you have submitted requires the aid of a qualified technician, we’ll address the ticket to him and will notify you about the delay.

  • Top quality support service

  • Expert Tech Help And Support Service

  • We will be on–line for you round the clock to offer you help and technical support and also to help you with any trouble that you might run into when controlling your virtual server. We will support you with all pre–installed packages, including your OS, server admin panel (with respect to the VPS type) and the Hosting Control Panel produced 100% by our developers.

  • Intuitive help center

  • An Educational Help Zone

  • Each part of the Hosting Control Panel that is offered with no charge with your VPS includes an integrated article base. You will find an assortment of extensive how to articles and a selection of step–by–step video training materials that show all the standard web site management tasks. You can use them by clicking the Help or Video keys in the right corner of each Control Panel section.