Customer Support Channels
A 1–hour Response Guarantee
Our client service crew is educated to shortly take care of all our Linux web hosting customers’ concerns and support questions. Via our ticket system, you’ll be able to submit your question and a support team representative will most likely go back to you in less than maximum sixty minutes. Realistically, practice has proved that the typical response time frame is 20 mins.
A Top–quality Support Service
Get in touch with us anytime necessary. Our crew of consultants will be on–line for you 24x7x365 to react to all of your queries and to remedy any problem that you might have. You will be able to send us a help and support ticket from your Hosting Control Panel or drop an email whenever. In addition, on business days, you can easily ring us or take advantage of the online chatting option.
An Intuitive Help Section
EASYTECH AFRICA has integrated a comprehensive information base into the Control Panel to enable you to get valuable step–by–step guidelines whenever you want. Each section of the Control Panel has its own contextual guide area presenting a selection of how–to articles. We have also organized video lessons to ensure that you get a more effective visual representation of the simplest way to accomplish any given procedure.